How FundEQ handles your data

Information we collect

• Identity and contact details (name, email, phone, company, role).
• Verification data for KYC/AML (ID documents, accreditation status as required by law).
• Usage and device data (logs, IP, browser type, session analytics).
• Transaction and investment preferences you share with us.

How we use your information

• Provide, operate, and improve our fundraising and investor services.
• Meet compliance obligations (KYC/AML, AFSL requirements, audit trails).
• Communicate updates, respond to requests, and support your account.
• Security, fraud detection, and risk monitoring.

Legal bases

We process data under applicable laws (including Australian Privacy Principles) based on: consent, legitimate interests (service operation, security), contractual necessity, and compliance with legal obligations.

Sharing your data

• Service providers (cloud, analytics, KYC/AML vendors) under strict confidentiality.
• Regulators or authorities when legally required.
• Advisors (legal, audit, security) to maintain compliance and platform integrity.

Data security & retention

• We apply technical and organizational controls (encryption, access controls, monitoring).
• We retain data only as long as necessary for legal, regulatory, and operational requirements.

Your rights

• Access, correction, or deletion of your personal data (subject to legal obligations).
• Opt-out of marketing communications at any time.
• Contact us for privacy requests: privacy@fundeq.com.au.

International transfers

Data may be processed in Australia and other jurisdictions where our vendors operate. We use safeguards (contracts, due diligence) to protect your data consistent with applicable laws.

Changes to this policy

We may update this policy periodically. Material changes will be communicated via the platform or email.

Contact

FundEQ Pty Ltd (ACN 649 634 686)
Level 11, 410 Collins Street, Melbourne VIC 3000
Email: support@fundeq.com.au